Privacy Policy

This Privacy Policy explains how PT. Aroma Murni Indonesia collects, uses, and protects your personal data when you use aromapatchouli.com.

1. Data We Collect

  • Identity data: your name and email address when you register or place an order.
  • Shipping data: phone number, full address, district, and postal code.
  • Transaction data: order history and payment status. We do not store your card number or banking credentials.

2. How We Use Your Data

  • To process and ship your orders.
  • To contact you about your order, delivery, or customer service.
  • To comply with legal and accounting obligations.

3. Sharing With Third Parties

We share only the data necessary with:

  • Our payment provider (DOKU) to process your transaction.
  • Courier services to deliver your order.

We do not sell or rent your personal data to anyone else.

4. Cookies

This site uses cookies to maintain your login session, remember your shopping cart, and store your language preference. You may disable cookies in your browser settings, though some features may not work correctly.

5. Data Security

We apply reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To make such a request, contact us using the details below.

7. Data Retention

We retain your personal data for as long as necessary for the purposes above and as required by applicable law.

8. Changes to This Policy

This policy may be updated from time to time. The latest version will always be published on this page.

9. Contact Us

PT. Aroma Murni Indonesia
18 Office Park Building, Lantai 21 Unit C
Jl. TB Simatupang No.Kav. 18, Kebagusan
Pasar Minggu, Jakarta Selatan 12520
Indonesia

Email: info@aromapatchouli.com
WhatsApp: +62 822-345-888-17